Example Fire Service
Welcome to the Example Fire Service Monitor page. This exclusive dashboard provides detailed insights into the experiences and perceptions of the Example Fire Service  workforce. By focusing on key areas such as stress, leadership, culture, and fairness, this tool empowers both employees and leadership to explore workplace dynamics, celebrate strengths, and identify opportunities for improvement. The interactive tools and data presented here are designed to create a stronger, more supportive, and inclusive organisation, ensuring every team member can thrive and deliver their best.
Understanding the Index Scores
Turning Employee Feedback Into Actionable Insights
The Index scores below reflect feedback from NYFRS employees across key areas, organised into three core dimensions: Stress and Wellbeing, Leadership and Engagement, and Culture, Belonging, and Equity.
Each dimension provides a focused lens to understand the key aspects of workplace culture and employee experiences, helping you pinpoint strengths and areas for improvement.
Index scores range from 0 to 100, where higher values represent more positive outcomes. For example, higher scores on indexes such as Job Demands, Job Control, Manager Support, Peer Support, Work Relationships, Work Role, and Change reflect healthier, less stressful work environments with more substantial organisational support.
The Advocacy Index, based on the Net Promoter Score, ranges from -100 to +100. A higher Advocacy score indicates that employees are more likely to recommend NYFRS as a great place to work, reflecting their overall trust and satisfaction.
These standardised scores allow for comparisons across departments, demographic groups, and organisational benchmarks, providing actionable insights to support decision-making and foster meaningful cultural change.
Stress and Wellbeing
Understanding Employee Wellbeing and the Work Environment
The Stress and Wellbeing dimension provides insights into the mental health and resilience of NYFRS employees. By combining the Psychological Wellbeing Index, based on the WHO 5-Wellbeing Scale, with a series of indexes derived from the HSE Stress Demands Indicator Tool, this dimension evaluates key factors such as workload, job control, support from managers and peers, relationships, role clarity, and change management. These insights help identify opportunities to reduce workplace stress and foster a healthier, more supportive environment for all employees.
Psychological Wellbeing Index
Job Demands Index
Job Control Index
Manager Support Index
Peer Support Index
Work Relationships Index
Work Role Index
Change Index
Leadership and Engagement
Inspiring Teams and Driving Advocacy
The Leadership and Engagement dimension evaluates how leadership practices and workplace dynamics influence employee satisfaction, loyalty, and advocacy. It includes the Line Manager Leadership Index, which measures the quality of managerial support, the Job Satisfaction Index, and the Turnover Intentions Index, exploring employee retention. The Engagement and Commitment Index, derived from the Affective Commitment Scale, assesses emotional connection to the organisation, while the Advocacy Index highlights how likely employees are to recommend NYFRS as a great place to work. Together, these measures provide actionable insights to strengthen leadership and foster a more engaged and committed workforce.
Line Manager Leadership Index
Job Satisfaction Index
Turnover Intentions Index
Engagement & Commitment Index
Advocacy Index
Culture, Belonging, and Equity
Fostering Inclusion and Fairness
The Culture, Belonging, and Equity dimension explores how employees experience inclusion, respect, and fairness within NYFRS. It examines whether employees feel valued and supported, fostering a sense of belonging and trust in organizational practices. This dimension also addresses perceptions of procedural equity and reports of inappropriate workplace behaviors, providing a clear understanding of areas that require attention to build a more inclusive and equitable workplace culture.
Equity & Trust Index
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Inappropriate Behaviour Index
EDI Engagement Index
Safe and Inclusive Workplace Index
Dashboards and Downloads
Explore Insights and Drive Action
Access detailed dashboards and comprehensive reports tailored to NYFRS, designed to provide deeper insights into each dimension.
The interactive dashboards allow you to visualise key trends, compare results, and identify actionable opportunities for improvement.
Alongside these, downloadable reports and recommendations offer practical strategies to guide leadership in fostering a healthier, more engaged, and inclusive workplace. Empower your team with the tools needed to make meaningful, data-driven decisions.